The fee schedule, published.

Two lines, clearly separated, is the entire billing philosophy. Line one: the from-price, which contains the visit, the examination and all repair labor. Line two: the part, if one is prescribed — named, priced and signed by you before it's installed. There is no line three.

Dx+laborOne published figure for the exam and the repair work.
$90The whole bill when you stop at the diagnosis.
PartsItemized on their own line, signed before fitting.
Mon–FriHouse calls across South Kitsap.
WABased on Wendell Ave, Port Orchard.
BY COMPLAINT

Open a category, read the schedule.

Dryer Repair — from $217 exam + labor
ComplaintExam + labor, from
Dryer runs coldfrom $229
Dryer won't startfrom $217
Loud squeal or thumpfrom $217
Stops mid-cyclefrom $217
Washer Repair — from $234 exam + labor
ComplaintExam + labor, from
Washer won't drainfrom $234
Washer door lockedfrom $241
Walks or bangs in spinfrom $234
Leaks that come and gofrom $234
Refrigerator & Freezer Repair — from $249 exam + labor
ComplaintExam + labor, from
Fridge not coldfrom $259
Fridge leaking waterfrom $249
Clicks every few minutesfrom $249
Runs without restingfrom $249
Stove, Range & Oven Repair — from $281 exam + labor
ComplaintExam + labor, from
Oven not heatingfrom $287
Burner won't light or heatfrom $281
Bakes unevenly or runs coldfrom $281
Locked after self-cleanfrom $281
Ice Maker Repair — from $252 exam + labor
ComplaintExam + labor, from
Ice maker stoppedfrom $252
Cubes shrinking weeklyfrom $252
One block instead of cubesfrom $252
Ice tastes wrongfrom $252
Dishwasher Repair — from $238 exam + labor
ComplaintExam + labor, from
Won't drainfrom $238
Dishes come out dirtyfrom $238
Leaks onto the floorfrom $246
Won't start or stops mid-cyclefrom $238

From-figures cover the exam and labor on common single-component repairs across mainstream brands. Heavier surgery — motors, boards, premium built-ins — quotes higher, in writing, before any work. A signed figure never moves afterward.

THE MECHANICS

How a bill is actually assembled.

LINE 1Exam + labor, one figure.

Say a washer's drain pump has died. The from-$234 figure already holds the visit, the diagnosis and the replacement labor — however long the job runs.

LINE 2The part, in writing.

The pump itself goes on the chart as its own priced line. You sign it before it's fitted, or you don't — the labor figure stands either way, unchanged.

OR STOP$90, the honest exit.

Machine not worth saving, or the numbers don't suit you? The exam and the written professional verdict cost $90 flat, and that is the entire invoice.

Why the split matters: a shop that buries parts inside a flat figure profits when the part turns out cheap — and shrugs when it turns out dear. Separating the lines removes the incentive to guess in the house's favor. Your bill tracks what your machine actually needed.
THE SECOND VISIT

Priced in before it happens.

Here is the arithmetic this trade rarely says out loud: roughly one repair in three needs a part that isn't on the van — ordered from a distributor, or driven for, hours on the road both ways. Practices that price visit-by-visit turn that reality into a second invoice. This one doesn't. The from-price is built knowing the return-trip odds, so when your repair needs a fitting visit, it's already paid for. Visit one produces the chart; visit two fits the part; the paper never changes.

That's also why these figures shouldn't be compared to an hourly trade's teaser rates. Appliance work is diagnostic work — closer to the electrician's meter than to the laborer's shovel — and the value sits in the finding: the measured, written answer that keeps you from funding a parts lottery.

Never on your chart: trip fees, fuel surcharges, per-hour meters, weekend-rate theater, a second exam fee for the same fault, or a parts figure you didn't sign. The schedule reads the same in every community on the rounds, and the warranty terms print on the invoice — paper, not promises.

Payment lands once, when the repair is finished and tested in front of you — card, cash or check. If a part must be ordered, nothing is owed for it until it's fitted and working.

MONEY QUESTIONS

Asked about the schedule.

Why 'from' figures instead of exact prices?

Because access varies, machines vary, and pretending one number fits every kitchen is how flat-rate menus overcharge the easy jobs. The from-figure is the honest floor for that consultation; your exact written figure lands after the exam, before any work, and it doesn't move once you've signed it.

What will my part cost?

Whatever the part actually costs — that's the point of the separate line. Fuses, switches and valves prescribe cheap; compressors, boards and premium-brand assemblies cost real money. Either way you see the figure in writing and sign before installation, so the parts line is never a surprise you meet on the invoice.

Is the $90 exam waived if I approve the repair?

Better — it was never a separate charge to begin with. The exam lives inside the from-price, so approving the repair means you pay the published figure and the exam simply isn't a line. The $90 figure appears only when the diagnosis is where you choose to stop.

What if you find a second fault mid-treatment?

Work pauses and you get told first: a second written figure for the second disease, yours to accept or refuse. The signed chart for the original fault stands untouched either way. Charts here never grow new lines after the signature; that is the entire practice.

THE DOCTOR ON ROUNDS

House calls, as they actually look.

No stock heroics — panels off, meter out, the day's patients on the bench. This is the work the from-price buys.

Technician checking an ice maker bin on a side-by-side refrigerator during a house call
Technician removing the door of a white dryer in a South Kitsap laundry room
Technician lifting the grates of a gas range during an examination
Technician servicing the freezer drawer of a French-door refrigerator
Technician examining the spray arm and sump of an open dishwasher
Technician holding a washer drain pump at a stacked laundry pair
BOOK A HOUSE CALL

Describe it once. We arrive prepared.

The intake is the first half of the diagnosis — the machine, the complaint and your ZIP decide what rides on the van. A weekday callback confirms your window.

One figure for exam + labor

The from-price covers the visit, the diagnosis and every hour of repair work. It's published before you call.

Parts on their own line

A needed part is written up separately and signed before it's fitted. Stop at the diagnosis instead and $90 is the whole bill.

Describe the patient.

The machine, what it's doing, and how long it's been doing it.

The from-price covers the examination and the repair labor. A needed part is written as its own line for your approval. Stop at the diagnosis: $90 total.

Turn a from-figure into your written number.

One exam, one chart, two honest lines. That's the entire fee schedule.